topic Transfer Number in Get Support

Transfer Number

northernquatro — Wed, 05 Jan 2022 18:10:59 GMT

I created a new account and want to transfer my Telus number. It says I need to contact a moderator?

Re: Transfer Number

computergeek541 — Fri, 11 Sep 2020 21:01:00 GMT

@northernquatro wrote:
I created a new account and want to transfer my Telus number. It says I need to contact a moderator?

Please go to https://publicmobile.ca.ada.support/chat and type "port request".

Re: Transfer Number

hairbag1 — Fri, 11 Sep 2020 21:00:57 GMT

@northernquatro wrote:
I created a new account and want to transfer my Telus number. It says I need to contact a moderator?

Top of page click Get Help / Chat with Simon. Type "help with port" to start process of moderator assistance. Watch the little envelope icon on top righthand side of the page when they respond to you.

Re: Transfer Number

gpixel — Sat, 12 Sep 2020 03:03:36 GMT

@computergeek541 that link doesn't work anymore.. idk why they removed it

*I meant the link to SIMon. pm removed it

Re: Transfer Number

illyas — Fri, 11 Sep 2020 23:25:55 GMT

@northernquatro Try clicking the "?" at the bottom right and type "Talk to Mod". Should redirect you to what you need.

Re: Transfer Number

computergeek541 — Fri, 11 Sep 2020 23:41:10 GMT

@gpixel It (port request) works. It wasn't working a little while ago but Alan had it reinstated.