topic Re: Invalid SIM after timeout part-way through activation in Get Support

Invalid SIM after timeout part-way through activation

markhand — Wed, 05 Jan 2022 18:08:46 GMT

Hi. When activating my SIM card I made it as far as picking a phone number and had to step away. When I came back, I had timed out. I tried again but now it says my SIM is invalid. Help?

Re: Invalid SIM after timeout part-way through activation

Dunkman — Wed, 09 Sep 2020 13:07:20 GMT

@markhand

That happens sometimes during activation.

Try again in 1 hour. Clear cache or go incognito mode also helps.

Re: Invalid SIM after timeout part-way through activation

markhand — Wed, 09 Sep 2020 13:14:06 GMT

Going incognito seems to have worked. Thanks!