topic Re: Not receiving PM confirmation email in Get Support

Not receiving PM confirmation email

reboot — Wed, 05 Jan 2022 18:05:52 GMT

Have just setup new account but not receiving PM confirmation email.

Re: Not receiving PM confirmation email

Dunkman — Sat, 05 Sep 2020 15:48:58 GMT

@reboot

Was your credit card charged? Is your phone working?

Might be a delay in the welcome email. Did you receive a text message?

Re: Not receiving PM confirmation email

gblackma — Sat, 05 Sep 2020 15:52:16 GMT

@reboot it doesnt come instantaneously. Turn yout phone off, place the SIM into your phone and restart it. If you ported your number you should be able to make calls and texts. It can take up to 7 days if its a voip or landline or up to 3 hours to complete if from a cell provider. Insert your old providers sim to receive call and texts, when it stops your port is complete. Welcome to PM. Stay safe.

Re: Not receiving PM confirmation email

reboot — Sat, 05 Sep 2020 16:09:37 GMT

@Dunkman wrote:
@reboot
Was your credit card charged? Is your phone working?

Might be a delay in the welcome email. Did you receive a text message?

I set up the account by my laptop for a family member -- haven't inserted Sim in phone yet - However the message I get is asking to confirm the email address and it shows that it's sent but I'm not getting it.

Email verification status:

Not Verified

UPDATE- This is nuts - now it changed my community email but not my account email and it's still asking me to verify the email that I'm not receiving. What gives?

Re: Not receiving PM confirmation email

geopublic — Sat, 05 Sep 2020 16:09:08 GMT

@reboot Check you junk folder

Re: Not receiving PM confirmation email

reboot — Sat, 05 Sep 2020 16:28:34 GMT

Yes it's not there either - also now it's messaging me that I asked to re-sent too many times and have to wait one hour to continue.

UPDATE : Good news it finally worked it now changed both my community and account email without a confirmation. 😀

Re: Not receiving PM confirmation email

Staliger — Sat, 05 Sep 2020 16:37:02 GMT

@reboot great news! Happy for you!😉 Hope you will enjoy the service and saving here! Welcome to PM.😎

Re: Not receiving PM confirmation email

jor123 — Sat, 05 Sep 2020 17:36:55 GMT

Glad you got it sorted, welcome to PM!