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    <title>topic Re: Need PUK Number in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-PUK-Number/m-p/589134#M402596</link>
    <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22892"&gt;@torontowop&lt;/a&gt;&amp;nbsp; You've used this phone before at Public Mobile or is it the first time?&amp;nbsp; The steps provided by gblackma can get your sim working again if it's the SIM card that's locked out.&amp;nbsp; If your phone is asking for.a Network PUK, that would mean your phone isn't unlocked.&lt;/P&gt;</description>
    <pubDate>Sat, 05 Sep 2020 00:11:43 GMT</pubDate>
    <dc:creator>mm80</dc:creator>
    <dc:date>2020-09-05T00:11:43Z</dc:date>
    <item>
      <title>Need PUK Number</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-PUK-Number/m-p/589129#M402594</link>
      <description>&lt;P&gt;Hi&lt;/P&gt;&lt;P&gt;I'm not sure who can help me but I need a PUK number&lt;/P&gt;&lt;P&gt;I locked out me cell&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thank You&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Sal&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jan 2022 18:05:19 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-PUK-Number/m-p/589129#M402594</guid>
      <dc:creator>torontowop</dc:creator>
      <dc:date>2022-01-05T18:05:19Z</dc:date>
    </item>
    <item>
      <title>Re: Need PUK Number</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-PUK-Number/m-p/589130#M402595</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22892"&gt;@torontowop&lt;/a&gt;&amp;nbsp;to get your puk code you have to ask the moderators.&amp;nbsp;There are 2 ways to&amp;nbsp;&lt;SPAN class="sc-bZQynM fxhVtJ"&gt;contact the Moderator Team:&lt;/SPAN&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN class="sc-bZQynM fxhVtJ"&gt;Faster response- Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://publicmobile.ca.ada.support/chat/" target="_blank" rel="noopener noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer"&gt;here&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;to get started.&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="sc-bZQynM fxhVtJ"&gt;Slower- Alternatively, you can send a private message to the Moderators by clicking&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;here&lt;/A&gt;. You’ll need to be logged in to your Community account for the link to work.&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;SPAN class="sc-bZQynM fxhVtJ"&gt;Once connected to Simon, you will be asked to log in again with your community user name and password.&amp;nbsp; Please do, this allows you to continue and send your message.&lt;BR /&gt;- Check your private message sent box (click on the envelope top right of your screen) to make sure the message was sent.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN class="sc-bZQynM fxhVtJ"&gt;- Keep an eye on the envelope top right of your screen.&amp;nbsp; The mods answer will show up there.&amp;nbsp; When&amp;nbsp;it does, you will be asked to verify your self service account, with your password and login. Doing so allows the process to continue. Stay safe.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 05 Sep 2020 00:00:34 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-PUK-Number/m-p/589130#M402595</guid>
      <dc:creator>gblackma</dc:creator>
      <dc:date>2020-09-05T00:00:34Z</dc:date>
    </item>
    <item>
      <title>Re: Need PUK Number</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-PUK-Number/m-p/589134#M402596</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22892"&gt;@torontowop&lt;/a&gt;&amp;nbsp; You've used this phone before at Public Mobile or is it the first time?&amp;nbsp; The steps provided by gblackma can get your sim working again if it's the SIM card that's locked out.&amp;nbsp; If your phone is asking for.a Network PUK, that would mean your phone isn't unlocked.&lt;/P&gt;</description>
      <pubDate>Sat, 05 Sep 2020 00:11:43 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-PUK-Number/m-p/589134#M402596</guid>
      <dc:creator>mm80</dc:creator>
      <dc:date>2020-09-05T00:11:43Z</dc:date>
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