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    <title>topic Re: Wait time in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Wait-time/m-p/587595#M401941</link>
    <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/151495"&gt;@KerryW&lt;/a&gt;&amp;nbsp;officially up to 48 hours. Stay safe.&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Wed, 02 Sep 2020 01:10:54 GMT</pubDate>
    <dc:creator>gblackma</dc:creator>
    <dc:date>2020-09-02T01:10:54Z</dc:date>
    <item>
      <title>Wait time</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Wait-time/m-p/587582#M401939</link>
      <description>&lt;P&gt;What is the wait time for a moderator?&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jan 2022 18:02:29 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Wait-time/m-p/587582#M401939</guid>
      <dc:creator>KerryW</dc:creator>
      <dc:date>2022-01-05T18:02:29Z</dc:date>
    </item>
    <item>
      <title>Re: Wait time</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Wait-time/m-p/587583#M401940</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/151495"&gt;@KerryW&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;What is the wait time for a moderator?&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;I would say that these days, it's usually a few hours.&lt;/P&gt;</description>
      <pubDate>Wed, 02 Sep 2020 01:00:51 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Wait-time/m-p/587583#M401940</guid>
      <dc:creator>computergeek541</dc:creator>
      <dc:date>2020-09-02T01:00:51Z</dc:date>
    </item>
    <item>
      <title>Re: Wait time</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Wait-time/m-p/587595#M401941</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/151495"&gt;@KerryW&lt;/a&gt;&amp;nbsp;officially up to 48 hours. Stay safe.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 02 Sep 2020 01:10:54 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Wait-time/m-p/587595#M401941</guid>
      <dc:creator>gblackma</dc:creator>
      <dc:date>2020-09-02T01:10:54Z</dc:date>
    </item>
    <item>
      <title>Re: Wait time</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Wait-time/m-p/587628#M401942</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/151495"&gt;@KerryW&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Offically it can take up to 48 hours but in reality these days I been greeting responses within 2-4 hours which is fast&lt;/P&gt;</description>
      <pubDate>Wed, 02 Sep 2020 01:37:06 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Wait-time/m-p/587628#M401942</guid>
      <dc:creator>brettster99</dc:creator>
      <dc:date>2020-09-02T01:37:06Z</dc:date>
    </item>
    <item>
      <title>Re: Wait time</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Wait-time/m-p/587669#M401943</link>
      <description>&lt;P&gt;Yes&amp;nbsp;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/151495"&gt;@KerryW&lt;/a&gt;&amp;nbsp;,&lt;/P&gt;&lt;P&gt;Usually within an hour or two (during business hours), my experience anyways.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#0000FF"&gt;&lt;STRONG&gt;&lt;U&gt;Contact A Moderator - &lt;/U&gt;&lt;/STRONG&gt;&lt;U&gt;At Public Mobile, our support is all online.&lt;/U&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#0000FF"&gt;&lt;STRONG&gt;Here’s when and how to contact the Moderator Team:&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#0000FF"&gt;Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team.&amp;nbsp;&lt;A href="https://publicmobile.ca.ada.support/chat/" target="_blank"&gt;Click here to get started&lt;/A&gt;.&lt;/FONT&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;FONT color="#0000FF"&gt;Note that you'll need to create a Community account in order to submit a ticket to us.&lt;/FONT&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;FONT color="#0000FF"&gt;During business hours, we strive to answer all customer messages/inquiries as soon as possible. Our Moderators are available from:&lt;/FONT&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;FONT color="#0000FF"&gt;- Monday to Friday: 8AM- midnight EST&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#0000FF"&gt;- Saturday and Sunday: 8AM- 10PM EST&lt;/FONT&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 02 Sep 2020 02:18:20 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Wait-time/m-p/587669#M401943</guid>
      <dc:creator>esjliv</dc:creator>
      <dc:date>2020-09-02T02:18:20Z</dc:date>
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