topic Re: Data Add-ons in Get Support

Data Add-ons

jsmitch — Wed, 05 Jan 2022 18:02:15 GMT

I'm new to PM, and I'm a bit confused about data add-ons. Let's say I need a little extra data this month, and I buy a 200 MB data add-on for $5. Will I now be charged an extra $5 each month, or will this be a one-time purchase? In other words, will buying this data add-on permanently increase the cost of my plan by $5 every month? Thanks in advance.

Re: Data Add-ons

kb_mv — Tue, 01 Sep 2020 21:25:39 GMT

@jsmitch Each add on is a one time purchase that stays with you month after month after month until it is all used up. Welcome to PM.

Re: Data Add-ons

gblackma — Tue, 01 Sep 2020 21:27:04 GMT

@jsmitch add ons are one time purchases and dont expire until used up. The 1 gig data addon for $15 is the best buy. Stay safe.

Re: Data Add-ons

brettster99 — Tue, 01 Sep 2020 21:48:22 GMT

@jsmitch

It’s just a one time purchase. Did not haft yo worry about a permanently increased phone plan. It’s there until it’s 100% used up

Re: Data Add-ons

jsmitch — Tue, 01 Sep 2020 22:59:07 GMT

Thanks very much to you and to everyone else who responded to my question. Very helpful, and it's the answer that I was hoping to hear.

Re: Data Add-ons

jsmitch — Wed, 02 Sep 2020 00:12:08 GMT

Thanks for the hint about the one gig of data. I'll keep it in mind.

Re: Data Add-ons

Korth — Wed, 02 Sep 2020 07:18:28 GMT

@jsmitch

You can activate AutoPay on your account to get "bonus" plan data allocation every month (along with $2 Reward). Perhaps negating any need to purchase data add-ons.

The data add-ons aren't too costly, but if you consistently need to purchase them then their cost adds up and you'll probably find it cheaper to upgrade to a higher-cost plan which includes more data.

You'll get SMS notifications informing you when you reach 75% and 95% of your limit. At 100% your data just gets cut off until you buy more data, lol, no overages possible.

You can also install a data tracking app (if one isn't already built into the phone software) which measures data usage - although these aren't entirely accurate and when there's any discrepancies the data usage measured (and billed) on your Self-Serve is all that matters.

And you can of course use WiFi without consuming your cellular data. Assuming you have WiFi at home, work, or a free hotspot.