topic Re: How many GB do I have left? in Get Support

How many GB do I have left?

ecowen — Wed, 05 Jan 2022 17:59:39 GMT

My Data & Add-Ons

If a feature is not listed below, it may have been fully consumed and no longer available for use.

I'm new to using data. Recently I felt like I was using a lot, so I checked my usage and here's the result. It looks like I still have 8 GB left. Am I right? I think I just used up my 250 MB that comes with my $15.00 per month plan.

Data & Add-Ons	Amount Used
$0 Free Holiday Giveaway: 400min INTL Long Distance (incl CA & US)	8 / 400 MIN
100 Minutes Canada-Wide Talk	53 / 100 MIN
1GB Add-on	0 / 2048 MB
1GB Promo	0 / 1024 MB
500 min Canada-Wide Long Distance	10 / 500 MIN
5GB one-time data bonus	113.995 / 5120 MB

Re: How many GB do I have left?

geopublic — Sun, 30 Aug 2020 06:01:27 GMT

@ecowen You have used up 250 MB and 114 MB from your 5GB data bucket. You are correct you have approximately 8GB left.

Re: How many GB do I have left?

yanzhiqiang — Sun, 30 Aug 2020 06:04:05 GMT

Looks right. if you have wifi at home and work, set up wifi only for not important apps so you can save you data.

Re: How many GB do I have left?

ecowen — Sun, 30 Aug 2020 07:11:27 GMT

Thank you for taking the time to answer my question and clear this up for me.

Re: How many GB do I have left?

AE_Collector — Sun, 30 Aug 2020 15:18:36 GMT

@ecowen

Is the 5Gb data add-on the one you may have just received (if you are in BC or Alberta) or has it been on your account longer, maybe from a New Customer sign up bonus? I’m always curious about the order that data add-ons are used in. On my account it seemed like the newest add-on lands at the top of the list and gets used first. I’m not certain if an add-on that has begun to be used will be fully consumed before another one will be tapped into or if one could have bits used out of numerous data add-ons at the same time.

AE_Collector

Re: How many GB do I have left?

MikeNetOne — Sun, 30 Aug 2020 23:14:24 GMT

@AE_Collector

The "5GB one time data bonus" does seem to be from this recent BC/AB promo as a previous signup bonus I had was listed as "5GB promo data add-on".

Re: How many GB do I have left?

AE_Collector — Mon, 31 Aug 2020 02:23:44 GMT

@MikeNetOne

So you must have wiped the 5Gb add-on out. You look to have bought 2 of the 1Gb add-ons and you have the two gifts from last Christmas: the 400 minutes of International calling and the 1 Gb add-on.

<edit> Assuming I am still talking to the same person....only the name has changed to protect the innocent....

AE_Collector

Re: How many GB do I have left?

MikeNetOne — Mon, 31 Aug 2020 00:22:32 GMT

@AE_Collector

I am not the OP, I was answering your question regarding which add-on gets used first. The OP had "5GB one time data bonus" which was being used before his other add-on and is the same name as the recent bonus I received for the BC/AB texted opt-in. My "5GB promo data addon" is what I got for signup bonus. I also got the Holiday Giveaways. Since I haven't used any of them all I don't know which will get used first 😞 ... nor does it matter to me.

Re: How many GB do I have left?

AE_Collector — Mon, 31 Aug 2020 02:28:27 GMT

@MikeNetOne

Ah, I got it now!

Some data add-ons SHOULD be used first before others, for example the ones given as new customer incentives are generally lost of the plan gets changed so they should automatically be the first data add-on the get used. Not certain that actually happens but presumably it is the way it happens.

AE_Collector