topic Re: my account wont reactivate in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/my-account-wont-reactivate/m-p/585096#M400938 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/43363">@ecapper</a>&nbsp;It is typical, if you have service, everything is ok. Tomorrow your self-service will show the correct info.</P> Fri, 28 Aug 2020 15:16:55 GMT Staliger 2020-08-28T15:16:55Z my account wont reactivate https://productioncommunity.publicmobile.ca/t5/Get-Support/my-account-wont-reactivate/m-p/585035#M400934 <P>Hi, I made my payment that was due. My account expired today Aug, 28 and is showing zero balance but my account wont reactivate. I have a job interview in a few hours and want to make sure my phone doesn't deactivate. Any help would be appreciated.</P><P>Thank You</P> Wed, 05 Jan 2022 17:57:50 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-account-wont-reactivate/m-p/585035#M400934 ecapper 2022-01-05T17:57:50Z Re: my account wont reactivate https://productioncommunity.publicmobile.ca/t5/Get-Support/my-account-wont-reactivate/m-p/585039#M400935 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/43363">@ecapper</a>&nbsp;do you have service? if you do, just ignore the self serve warning. the renewal process is expired, suspended, active.&nbsp;</P> Fri, 28 Aug 2020 08:39:26 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-account-wont-reactivate/m-p/585039#M400935 gpixel 2020-08-28T08:39:26Z Re: my account wont reactivate https://productioncommunity.publicmobile.ca/t5/Get-Support/my-account-wont-reactivate/m-p/585041#M400936 <P>I do have service. Ok ill keep an eye on it. Thank you for your help</P><P>Ernie</P> Fri, 28 Aug 2020 08:43:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-account-wont-reactivate/m-p/585041#M400936 ecapper 2020-08-28T08:43:49Z Re: my account wont reactivate https://productioncommunity.publicmobile.ca/t5/Get-Support/my-account-wont-reactivate/m-p/585063#M400937 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/43363">@ecapper</a>&nbsp;</P><P>That kind of freaked me out the first time too! Everyone says as long as you have service you're ok.</P> Fri, 28 Aug 2020 12:03:07 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-account-wont-reactivate/m-p/585063#M400937 treefrog 2020-08-28T12:03:07Z Re: my account wont reactivate https://productioncommunity.publicmobile.ca/t5/Get-Support/my-account-wont-reactivate/m-p/585096#M400938 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/43363">@ecapper</a>&nbsp;It is typical, if you have service, everything is ok. Tomorrow your self-service will show the correct info.</P> Fri, 28 Aug 2020 15:16:55 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-account-wont-reactivate/m-p/585096#M400938 Staliger 2020-08-28T15:16:55Z Re: my account wont reactivate https://productioncommunity.publicmobile.ca/t5/Get-Support/my-account-wont-reactivate/m-p/585099#M400939 <P><SPAN>The normal PM renewal process is expired, then suspended, payment comes out. Once your phone is working properly ignore it.&nbsp;</SPAN></P> Fri, 28 Aug 2020 15:31:35 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-account-wont-reactivate/m-p/585099#M400939 Triguy 2020-08-28T15:31:35Z