topic Re: Forgot password and security question in Get Support

Forgot password and security question

Harbani — Wed, 05 Jan 2022 17:57:25 GMT

I forgot my password and security question

Re: Forgot password and security question

kselmak — Fri, 28 Aug 2020 01:39:08 GMT

Please contact mods https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Be ready to prove you are the account owner

Re: Forgot password and security question

iliketotalk — Fri, 28 Aug 2020 01:38:31 GMT

@Harbani try contacting a moderator you can do so by clicking the question mark at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention your issue, you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner in the meantime is there anything that we may be able to help with?

Re: Forgot password and security question

Harbani — Fri, 28 Aug 2020 01:43:29 GMT

I don’t see question mark in right corner

Re: Forgot password and security question

Anonymous — Fri, 28 Aug 2020 01:46:05 GMT

@Harbani wrote:
I don’t see question mark in right corner

Click on Get Help up top and muddle your way through the chatbot from there.

Re: Forgot password and security question

Treva_1969 — Fri, 28 Aug 2020 11:15:19 GMT

i fotgot my password and my securty question not working

Re: Forgot password and security question

kb_mv — Fri, 28 Aug 2020 11:18:21 GMT

@Treva_1969 Did you read this thread before posting? The answer is there.

Re: Forgot password and security question

treefrog — Fri, 28 Aug 2020 11:41:45 GMT

@Treva_1969

Just use the question mark at the bottom right corner of your screen and talk to the Chabot named Simon for a service request or send a private message using the link a couple if posts before mine. Just make sure you include your name, address, email, phone number and pin.