topic Re: air time roll over in Get Support

air time roll over

RODNEY2008 — Wed, 05 Jan 2022 17:57:04 GMT

Does any one know if plans rool over to next month if less data used or does it start over and same for air times thanks

Re: air time roll over

Jb456 — Thu, 27 Aug 2020 15:44:13 GMT

Plans do not rollover.

If you have an add-on like $5 for 500 Canada wide minutes or 1 gig data add-on they roll over until all used up.

USA add-ons are 10 days from purchase and then they stop.

Re: air time roll over

Staliger — Thu, 27 Aug 2020 15:42:32 GMT

@RODNEY2008 No, everything resets to 0. Except your Addons or promo items.

Re: air time roll over

Triguy — Thu, 27 Aug 2020 15:43:32 GMT

Plan data expires at the end of a 30 day period. Only data add-on rolls over to the next month until it is used up.

Re: air time roll over

gblackma — Thu, 27 Aug 2020 15:43:57 GMT

No @RODNEY2008 plans reset every 30 day cycle. Addons other than the 10 day roaming ones roll over until used up. Stay safe.

Re: air time roll over

Jackhyf63 — Thu, 27 Aug 2020 15:47:37 GMT

Unused data in your plan will expire after renewal. In Canada Add-Ons, any unused data or minutes will roll over to your next cycle.

Re: air time roll over

geopublic — Thu, 27 Aug 2020 17:10:51 GMT

@RODNEY2008 wrote:
Does any one know if plans rool over to next month if less data used or does it start over and same for air times thanks

@RODNEY2008 Plan data and minutes do not roll over they get reset every 30 days. If you need backup you can purchase add-ons. If you purchase an add-on the data or minutes stay on your account until they are all used up.