topic Re: Loss of service in Get Support

Loss of service

2seniors — Wed, 05 Jan 2022 17:56:57 GMT

Today I loss service for about 4 hours. I shut down the phone and restated it and my service resumed. Why did this happen ?

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Re: Loss of service

LurganIeUk — Thu, 27 Aug 2020 04:34:58 GMT

You will be surprised when you reboot any device on what it fixes and resets.

Re: Loss of service

Anonymous — Thu, 27 Aug 2020 04:41:14 GMT

@2seniors wrote:
Today I loss service for about 4 hours. I **bleep** down the phone and restated it and my service resumed. Why did this happen ?

Is this the only screen you have? Do you have a tablet? A laptop? A desktop? Do you keep them all on? Do you fully power off your phone at all? Frequently?

Software and system memory and the CPU and the operating system that keeps it all together gets muddled up often.

Rebooting sets everything back to the startup mode. Not factory reset. Not reset. Just reboot.

Re: Loss of service

gpixel — Thu, 27 Aug 2020 04:45:32 GMT

@2seniors there might of been a service outage in the area and restarting your device reset the network. you can check this website to see if your area was affected

https://istheservicedowncanada.com/status/telus/map

Re: Loss of service

mh1983 — Thu, 27 Aug 2020 09:10:45 GMT

https://www.msn.com/en-nz/lifestyle/smart-living/this-is-how-often-you-should-restart-your-phone/ar-BBUxfeX

Your smartphone is a computer. Computers need a periodic reboot and smartphones are no different. Above article gives a good explanation.

Re: Loss of service

pankajjoshi — Thu, 27 Aug 2020 11:29:20 GMT

seems like service or power outage even mine service is slow but comes on ..

Re: Loss of service

gblackma — Thu, 27 Aug 2020 11:50:44 GMT

@pankajjoshi put it in aeroplane mode for 5 minutes, take it off and restart your phone. Stay safe.

Re: Loss of service

kb_mv — Thu, 27 Aug 2020 12:15:54 GMT

@2seniors My phone reminds me to restart if I haven't done it in the past 7 days. As stated, your phone is a computer, it's a good idea to restart once in awhile.

Re: Loss of service

2seniors — Thu, 27 Aug 2020 17:47:35 GMT

Thank you for your words of wisdom. So correct

Re: Loss of service

computergeek541 — Thu, 27 Aug 2020 17:49:21 GMT

Re: Loss of service

darlicious — Thu, 27 Aug 2020 20:59:30 GMT

@2seniors

I'm happy to hear you resolved your issue. If you feel a member answered your question then accept a solution from them. It counts towards their community reward. As do do bravos so anyone else that was helpful you can bravo as well.

FYI.....to reply to someone specific you can tag them. Use the "@" key and a pop up box will appear with the recent posting members names in it just tap or click on their name to fill out your tag. Alternatively off their name doesn't appear just type it out after the "@" followed by a space and it should appear in the pop up box for you to click on.