topic About data in Get Support

About data

Red_Gurl — Wed, 05 Jan 2022 17:56:31 GMT

Was just wondering why my data usage is climbing when I've been connected to wifi??

iliketotalk — Wed, 26 Aug 2020 19:18:37 GMT

@Red_Gurl wrote:
Was just wondering why my data usage is climbing when I've been connected to wifi??

@Red_Gurl hi check to see if you have wi fi assist turned on if so turn it off how much data are we talking about?

esjliv — Wed, 26 Aug 2020 19:17:52 GMT

@Red_Gurl wrote:
Was just wondering why my data usage is climbing when I've been connected to wifi??

A good practice would be to toggle off your Data when in wifi areas.

Certain apps can use Data depending on your settings on that app even in wifi areas.

Managing Your Data Usage:

Triguy — Wed, 26 Aug 2020 19:31:38 GMT

Make sure you disable auto updates for apps and turn off GPS. You can log into your account to see your usage history.

Mattredwingsfan — Wed, 26 Aug 2020 19:36:15 GMT

you can also use the following steps to Monitor/Control your data

if your are using an iPhone

Disable apps auto update

Disable background data

Go to Settings > General > Background App Refresh > Turn it Off entirely or by selective Apps

Disable iCloud sync

Disable Wifi Assist

Go to Settings > Cellular / Mobile Data > scroll to bottom > Wi-Fi Assist > turn OFF

Disable data on certain apps

Go to Settings > Cellular > Scroll through and disable applications you don't want to used your Cellular Data

Hope this helps

Cheers,