topic Re: Autopay in Get Support

Autopay

Tamimalnaser — Wed, 05 Jan 2022 17:56:16 GMT

I transfered my number to another provider and now I can't access my account to delete the autopay , what should I do ?

Re: Autopay

kb_mv — Wed, 26 Aug 2020 14:31:11 GMT

@Tamimalnaser No worries, once your number is successfully ported/transferred to another provider, your account here is automatically closed.

Re: Autopay

Anonymous — Wed, 26 Aug 2020 14:39:05 GMT

@Tamimalnaser wrote:
I transfered my number to another provider and now I can't access my account to delete the autopay , what should I do ?

Indeed it shouldn't be a worry but there have been sporadic reports of people continuing to get charged. Although I haven't seen that kind of complaint in a while now.

All you can do is contact the moderators to confirm that autopay is off, credit card removed and that the account is closed.