topic Re: iMessage issue after switching to Public Mobile in Get Support

Re: iMessage issue after switching to Public Mobile

Startup — Wed, 05 Jan 2022 17:55:22 GMT

have one phone other company , want to bring that number to your company and I have already sim and number should I transfer from that to this number and change.

Re: iMessage issue after switching to Public Mobile

Dunkman — Mon, 24 Aug 2020 20:51:38 GMT

@Startup wrote:
have one phone other company , want to bring that number to your company and I have already sim and number should I transfer from that to this number and change.

@Startup

You can transfer your number directly when you first activate your SIM card. Just need the account holder name, account number and other company phone number to port over to Public mobile.

If i swees from other company should I get that number

Startup — Mon, 24 Aug 2020 20:51:54 GMT

Re: If i swees from other company should I get that number

darlicious — Mon, 24 Aug 2020 20:56:06 GMT

@Startup

If you switch from another provider can you keep your phone number? Yes you can port your number in upon activation unless it's koodo prepaid or pc mobility. You would take a temporary number then contact the moderators to have them "port" your number for you.

Re: If i swees from other company should I get that number

mobileb — Mon, 24 Aug 2020 20:55:46 GMT

if you switch from another company you can keep your number yes, just keep your number active until you are done setting up via self serve and you can port it over

Re: iMessage issue after switching to Public Mobile

Startup — Mon, 24 Aug 2020 20:56:02 GMT

my existing number where belong now can I transfer to your number where my number still your company

Re: If i swees from other company should I get that number

Jb456 — Mon, 24 Aug 2020 20:56:04 GMT

If your are coming from another provider and want to bring your number over. You first must ensure that account is active and in good standing to port your number over.

As a new customer, we recommend porting a number at activation with the exception of Koodo Prepaid customers.

We have made some system enhancements to improve the success rate of this activity. So long as the correct information is entered, this process should be seamless

All other customers: To complete your port-in request, please open our chatbot via this link and type in “port request” to be put in touch with a Moderator.

Re: If i swees from other company should I get that number

Dunkman — Mon, 24 Aug 2020 20:56:04 GMT

@Startup

If you want to switch to Public mobile, you can move your old number to Public mobile. The process is call porting over your number.

When you activate your PM SIM card, you can enter the following information to port over your previous number

1. Old carrier's account number

2. Old carrier's account holder name

3. Old carrier's phone number

It usually takes up to a couple of hours to port over your number.

Re: iMessage issue after switching to Public Mobile

gpixel — Tue, 25 Aug 2020 00:55:55 GMT

Re: If i swees from other company should I get that number

Startup — Mon, 24 Aug 2020 20:58:56 GMT

w its work should I need to go to store

Re: If i swees from other company should I get that number

Startup — Mon, 24 Aug 2020 21:00:40 GMT

already my sim and number with you but I want to transfer from other company and keep other company number which I just dont want current number can I do this.

Re: If i swees from other company should I get that number

Startup — Mon, 24 Aug 2020 21:01:39 GMT

Even I my plan should not change.

Re: If i swees from other company should I get that number

Startup — Mon, 24 Aug 2020 21:02:38 GMT

ve number and same plan I want to keep but need to port from oanther company.

Re: If i swees from other company should I get that number

Jb456 — Mon, 24 Aug 2020 21:03:11 GMT

@Startup since you already have a public mobile sim card, plan and phone number.

Follow these steps to transfer your number over from other provider. Ensure that account is still active.

To complete your port-in request, please open our chatbot via this link and type in “port request” to be put in touch with a Moderator.

Have a great day!

Re: If i swees from other company should I get that number

Startup — Mon, 24 Aug 2020 21:03:21 GMT

can I do that should I need to go to store

Re: If i swees from other company should I get that number

geopublic — Mon, 24 Aug 2020 21:11:05 GMT

@Startup Yes you can port your number over when you activate your Public Mobile sim card. Have your account number with the other provider, name on the account and phone number ready to provide during your Public Mobile activation. Please note the following:

Only the authorized account holder can transfer a number.
Your previous account must be active in order for the number transfer to go through. Once the transfer is complete, it will be automatically deactivated from your previous service provider.
Double check your old account info, as it needs to be correct in order for your number transfer to complete.

Re: If i swees from other company should I get that number

Dunkman — Mon, 24 Aug 2020 21:04:24 GMT

@Startup

@Startup wrote:
already my sim and number with you but I want to transfer from other company and keep other company number which I just dont want current number can I do this.

If you already have a PM account, you can port over the old carrier number. You will need to contact moderator to help with that process.

Click on the question mark on right lower corner of website. Type: port request. Follow the prompts to submit ticket to get moderator to change your number/port over.

Re: If i swees from other company should I get that number

Startup — Mon, 24 Aug 2020 21:04:57 GMT

How CAN i DO THAT SHOULD i GO TO STORE FOR getting my another company phone to transfer your company and I want to keep that number.

Re: If i swees from other company should I get that number

Startup — Mon, 24 Aug 2020 21:06:10 GMT

How can I port is this online or go to store

Re: If i swees from other company should I get that number

Jb456 — Mon, 24 Aug 2020 21:07:11 GMT

@Startup

You don't have to go to a store. You can do it from your home.

Click this link this link and type in “port request” to be put in touch with a Moderator.