topic Re: Suspended network in Get Support

Suspended network

loyalluna — Wed, 05 Jan 2022 17:54:55 GMT

Hello,

I was wondering what happens if we do not pay our monthly subscription. I know after 90 days the number will be deactivated but before that can we receive any call or voice mail or text or the whole thing would not work at all? is there any way to put credit on our mobile number and pay for what we use and not the monthly price?

Regards,

Mahsa.

Re: Suspended network

Jb456 — Mon, 24 Aug 2020 16:15:38 GMT

Public mobile does not offer pay as you go plans like some other providers.

Currently you pay for you 30 day plan and at next payment due date you have to pay again.

If you do not pay your account goes to suspended status. Meaning you're completely cut-off until you log into your account and make a payment.

If you don't, you need to do so before 90days or your account is deleted and number is gone. That is, if you want to keep your number.

You may want to look into something like Petro mobile which offer pay as you go plans.

Re: Suspended network

iliketotalk — Mon, 24 Aug 2020 16:14:53 GMT

@loyalluna wrote:
Hello,

I was wondering what happens if we do not pay our monthly subscription. I know after 90 days the number will be deactivated but before that can we receive any call or voice mail or text or the whole thing would not work at all? is there any way to put credit on our mobile number and pay for what we use and not the monthly price?

Regards,
Mahsa.

@loyalluna hi public plans are prepaid once your cycle expires your service stops until you pay to reactivate

Re: Suspended network

Anonymous — Mon, 24 Aug 2020 16:15:43 GMT

@loyalluna wrote:
Hello,

I was wondering what happens if we do not pay our monthly subscription. I know after 90 days the number will be deactivated but before that can we receive any call or voice mail or text or the whole thing would not work at all? is there any way to put credit on our mobile number and pay for what we use and not the monthly price?

Regards,
Mahsa.

It's a prepaid plan service...not pay as you go.

When suspended, none of the services work other than the IVR and sometimes checking voicemail. But why would you when a voicemail can't be left.

Edit: yow...molasses over here

Re: Suspended network

gblackma — Mon, 24 Aug 2020 16:15:27 GMT

There will be no service at all @loyalluna if suspended. And this is not a pay as you go service. Look at 711 speak out for that kind of pay as you go service. Stay safe.

Re: Suspended network

Triguy — Mon, 24 Aug 2020 16:17:56 GMT

PM is prepaid. You can suspend your account for up to 90 days but your service would not work.

Re: Suspended network

Staliger — Mon, 24 Aug 2020 16:17:57 GMT

@loyalluna Have to pay full Plan cost, or service will be suspended. After 3 months, the number would be deactivated. There is no Pay-as-you-use option for PM....