topic Re: MMS messaging and patience? in Get Support

MMS messaging

Chris88 — Wed, 05 Jan 2022 17:53:45 GMT

Using an iphone SE. Tried sending pictures with my texts and it says MMS messaging needs to be enabled. Everything is turned on. What am I missing?

Re: MMS messaging

popping — Sat, 22 Aug 2020 23:51:03 GMT

@Chris88 wrote:
Using an iphone SE. Tried sending pictures with my texts and it says MMS messaging needs to be enabled. Everything is turned on. What am I missing?

Under iPhone Messages settings:
iMessage = enabled

SMS/MMS
MMS Messaging = enabled
Group Messaging = enabled
All other Messages settings are disabled

How do you know what message type you are sending or receiving on iPhone?
Messages with green bubbles are normal SMS/MMS text messages.
Message with blue bubbles are sent via the iMessage

Re: MMS messaging

gpixel — Sat, 22 Aug 2020 23:49:28 GMT

@Chris88 make sure to have data enabled when sending MMS

Re: MMS messaging

shep22 — Sat, 22 Aug 2020 23:51:37 GMT

@Chris88 wrote:
Using an iphone SE. Tried sending pictures with my texts and it says MMS messaging needs to be enabled. Everything is turned on. What am I missing?

@Chris88 hi as mentioned you must have data enabled and the person receiving must also have data on

Re: MMS messaging

gblackma — Sat, 22 Aug 2020 23:52:44 GMT

@Chris88 data and MMS has to be on.

1. Open Settings.

2. Tap on Messages (it should be about halfway down the column that starts with "Passwords & Accounts").

3. Scroll down to the column with the heading "SMS/MMS" and if necessary tap on "MMS Messaging" to turn the toggle green.

MMS messaging and patience?

Chris88 — Sun, 23 Aug 2020 05:19:19 GMT

Hello, as I said yesterday everything is enabled regarding data and messaging. Thank you for your input but just not working. Not very tech savvy, but PM is great. Been here almost two weeks and only yesterday sorted out the new email recovery. Also, returned from BC to AB a few days ago and it took 36 hrs to even place a local call without the result being "call failed". Seems patience, time and experimentation are my best allies here. Anyway, I'll get it sorted, just didn't want you all to think I blew off your advice. Probably missing something simple and elemental. Thanks for your help. C.

Re: MMS messaging and patience?

RobertQc — Sun, 23 Aug 2020 05:34:41 GMT

@Chris88 wrote:
Hello, as I said yesterday everything is enabled regarding data and messaging. Thank you for your input but just not working. Not very tech savvy, but PM is great. Been here almost two weeks and only yesterday sorted out the new email recovery. Also, returned from BC to AB a few days ago and it took 36 hrs to even place a local call without the result being "call failed". Seems patience, time and experimentation are my best allies here. Anyway, I'll get it sorted, just didn't want you all to think I blew off your advice. Probably missing something simple and elemental. Thanks for your help. C.

@Chris88It's hard to know what you are talking about without posting in your existing thread / posting a link to it without us trying to find your old posts. If your MMS is still not working, continue the thread with an explanation of what you have tried and exact values/ screen shots. The help from the community is endless. If you continue requesting help, you will get it.

Edit! Thanks @computergeek541 for moving this to his old topic.

Re: MMS messaging and patience?

Anonymous — Sun, 23 Aug 2020 05:34:19 GMT

@Chris88 wrote:
Hello, as I said yesterday everything is enabled regarding data and messaging.

Yesterday?? Did you post under another username? These are your first two posts under this username. And it's still today in BC and AB.

Re: MMS messaging and patience?

darlicious — Sun, 23 Aug 2020 05:55:12 GMT

@Chris88

Have you tried all of the slightly different APN settings? Most importantly is it like these?

MMSC http://aliasredirect.net/proxy/mb/MMSC
MMS proxy mmscproxy.mobility.ca
MMS port 8799
MCC 302
MNC 220
APN type default,mms,supl,fota,hipri
APN protocol IPv4
APN roaming protocol lPv4
Mobile virtual network operator type GID
Mobile virtual network operator value 4D4F

Re: MMS messaging and patience?

Anonymous — Sun, 23 Aug 2020 06:12:39 GMT

It's an iphone.

Re: MMS messaging and patience?

geopublic — Sun, 23 Aug 2020 06:35:49 GMT

@Chris88 Try the following:

Turn MMS off and back on and test
Reset cellular settings and test
Reset network settings and test.

If it's still not working submit a ticket to PM and ask them to reset your account. To submit a ticket hit the ? bottom right of your screen.

Re: MMS messaging and patience?

Chris88 — Sun, 23 Aug 2020 17:19:29 GMT

Hi. Went thro turning on/off all the relevant settings and it works now in every case except one of my neighbors. Strange, because with my old provider her phone always accepted texts with photos. Anyway, all is well. Thank you all.