topic Re: Service outage on August 20 in Get Support

Service outage on August 21

kerryb649 — Wed, 05 Jan 2022 17:51:06 GMT

From about 4pm to after 8pm (Quebec) I had no service. People could not call nor text me. It was if I had no service with Public Mobile. Can anyone explain what happened?

Re: Service outage on August 20

kerryb649 — Fri, 21 Aug 2020 12:34:27 GMT

I meant August 20th. I am on auto pay and payment is due Aug 22nd so no problem with accounting.

Re: Service outage on August 20

gpixel — Fri, 21 Aug 2020 12:37:58 GMT

@kerryb649 looks like there was something...

https://downdetector.ca/status/telus/map/

Re: Service outage on August 20

gblackma — Fri, 21 Aug 2020 12:39:16 GMT

@kerryb649 there may have been a temporary problem with your local area. It couldn't have been a major one or we would have heard about it here. Stay safe.