topic Payment in Get Support

Payment

crosbyoverovi — Wed, 05 Jan 2022 17:50:26 GMT

Does anyone know if you can pre authorize your phone bill so it comes out of your bank account? I only see a credit card option.

Re: Payment

esjliv — Thu, 20 Aug 2020 02:03:27 GMT

@crosbyoverovi ,

Depends on the type of debit card.

mc debt and visa debt.

Re: Payment

gblackma — Thu, 20 Aug 2020 02:03:46 GMT

Only if your bank card is either Visa debit or MasterCard debit @crosbyoverovi . Stay safe.

Re: Payment

crosbyoverovi — Thu, 20 Aug 2020 02:08:38 GMT

My bank card is a Visa card but using it doesn't count as per authorized.

Re: Payment

esjliv — Thu, 20 Aug 2020 02:12:14 GMT

@crosbyoverovi ,

Are you getting this message when trying to activate? Maybe try calling your bank.

Registering A Credit Or Visa Debit Card

If you didn’t register a card at activation, you can do so by signing in to Self-Serve. Once signed in, click on the ‘Payment’ tab, then scroll to the bottom of the page and select ‘Register my Credit or Visa Debit Card’. We accept credit cards (Visa, MasterCard, American Express) and Visa Debit cards that have been issued by Canadian or American financial institutions and are associated with addresses in Canada or the U.S. If you are using a payment card, leave the apartment/suite number in the payment information

Re: Payment

crosbyoverovi — Thu, 20 Aug 2020 02:15:31 GMT

I didn't get any message but was talking to my bank for another reason and they told me that having it setup they way I do with my Visa client card doesn't count as per authorized.

Re: Payment

Anonymous — Thu, 20 Aug 2020 02:18:24 GMT

@crosbyoverovi wrote:
I didn't get any message but was talking to my bank for another reason and they told me that having it setup they way I do with my Visa client card doesn't count as per authorized.

Public Mobile does not do pre-authorized aka recurring bill payment.

You set up your payment card on the Public Mobile site thereby permitting them to take money from that payment method. It works in that direction.

Not from the bank side.

Re: Payment

esjliv — Thu, 20 Aug 2020 02:19:14 GMT

@crosbyoverovi wrote:
I didn't get any message but was talking to my bank for another reason and they told me that having it setup they way I do with my Visa client card doesn't count as per authorized.

@crosbyoverovi ,

Oh, it sounds like this is a card/bank specific permission issue.

Re: Payment

crosbyoverovi — Thu, 20 Aug 2020 02:24:21 GMT

Thought so, just wanted to confirm.