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    <title>topic Re: Submitting a ticket does not work in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Submitting-a-ticket-does-not-work/m-p/767667#M399535</link>
    <description>&lt;P&gt;What is not working? The chatbot? Calls in/out? Texts in/out? Browsing internet on cell data? MMS?&lt;/P&gt;</description>
    <pubDate>Wed, 05 Jan 2022 17:49:36 GMT</pubDate>
    <dc:creator>Anonymous</dc:creator>
    <dc:date>2022-01-05T17:49:36Z</dc:date>
    <item>
      <title>Submitting a ticket does not work</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Submitting-a-ticket-does-not-work/m-p/767663#M398046</link>
      <description>&lt;P&gt;How can I get in touch with customer service other than submitting a ticket because the service isn't working? Thanks.&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jan 2022 17:43:01 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Submitting-a-ticket-does-not-work/m-p/767663#M398046</guid>
      <dc:creator>Juma</dc:creator>
      <dc:date>2022-01-05T17:43:01Z</dc:date>
    </item>
    <item>
      <title>Re: Submitting a ticket does not work</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Submitting-a-ticket-does-not-work/m-p/767666#M399446</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/221608"&gt;@Juma&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;you need to Contact&amp;nbsp;Customer Support Agent&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;by&amp;nbsp;&lt;SPAN class=""&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437" target="_self"&gt;CS_Agent&lt;/A&gt;&lt;/SPAN&gt;,&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;and&amp;nbsp;Explain your issue to&amp;nbsp;&lt;BR /&gt;them can solve your issue, they are nice Service Team they will help you&amp;nbsp;100%.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN class=""&gt;Here’s How To Contact&amp;nbsp;&lt;SPAN&gt;Customer Support Agent,&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN class=""&gt;you can send a private message to&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;Customer Support Agent&amp;nbsp;&lt;/SPAN&gt;by&amp;nbsp;&lt;STRONG&gt;Click&amp;nbsp;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;Here link,&lt;/A&gt;&lt;/STRONG&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN class=""&gt;&lt;FONT size="4"&gt;please include in your message,&lt;/FONT&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class=""&gt;phone number,&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class=""&gt;Email address,&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN class=""&gt;&lt;SPAN&gt;Customer Support Agent by CS_Agent, will Response to your inbox by private message&amp;nbsp;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class=""&gt;During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:&lt;/SPAN&gt;&lt;UL&gt;&lt;LI&gt;Monday to Sunday: 6 AM to 10 PM EST&lt;/LI&gt;&lt;LI&gt;&lt;STRONG&gt;Note:&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;P&lt;/SPAN&gt;ublic Mobile&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;No&lt;/STRONG&gt;&amp;nbsp;&lt;SPAN class=""&gt;&lt;SPAN&gt;Support by phone call or Email.. only&amp;nbsp;&lt;STRONG&gt;by&amp;nbsp;&lt;A href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437" target="_self"&gt;CS_Agent&lt;/A&gt;,&amp;nbsp;&lt;/STRONG&gt;private message..&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;SPAN class=""&gt;&lt;BR /&gt;&lt;SPAN&gt;Check your private message inbox (click on the envelope top right of your screen)&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;Good Luck...&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jan 2022 17:49:20 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Submitting-a-ticket-does-not-work/m-p/767666#M399446</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2022-01-05T17:49:20Z</dc:date>
    </item>
    <item>
      <title>Re: Submitting a ticket does not work</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Submitting-a-ticket-does-not-work/m-p/767667#M399535</link>
      <description>&lt;P&gt;What is not working? The chatbot? Calls in/out? Texts in/out? Browsing internet on cell data? MMS?&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jan 2022 17:49:36 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Submitting-a-ticket-does-not-work/m-p/767667#M399535</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2022-01-05T17:49:36Z</dc:date>
    </item>
    <item>
      <title>Re: Submitting a ticket does not work</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Submitting-a-ticket-does-not-work/m-p/767672#M400514</link>
      <description>&lt;P&gt;Ticketing system works. I just tried it.&lt;/P&gt;&lt;P&gt;Click &lt;A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank"&gt;here&lt;/A&gt; and type &lt;EM&gt;ticket,&lt;/EM&gt; then click on &lt;EM&gt;Contact Us&lt;/EM&gt;, then click on issue you inquire about.&amp;nbsp;Link for creating ticket will be presented.&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jan 2022 17:55:52 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Submitting-a-ticket-does-not-work/m-p/767672#M400514</guid>
      <dc:creator>Meow</dc:creator>
      <dc:date>2022-01-05T17:55:52Z</dc:date>
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