topic Re: Not receiving texts from a specific number in Get Support

Not receiving texts from a specific number

joshg — Wed, 05 Jan 2022 17:47:29 GMT

Hey all, I have a weird problem. I am completely not receiving texts from (at least) one specific phone number. I can send to them and they receive it; they can phone me and I get the call.

My phone is a Samsung Galaxy A5 (2017). Their phone is some newish iPhone.

Things I've checked:

- blocked numbers list on my phone is empty

- blocked phrases list on my phone is empty

- blocked message threads list on my phone is empty

- my phone number is not on Apple's iMessage list from some previous owner of that number

What else should I be looking into?

Re: Not receiving texts from a specific number

Daps — Fri, 14 Aug 2020 19:00:41 GMT

@joshgask your friend to open their texting app. Create a new text and enter your 10 digit phone number as the recipient. See if you receive that text.

Re: Not receiving texts from a specific number

gblackma — Fri, 14 Aug 2020 19:03:23 GMT

@joshg if its from only one person. And you can call, receive calls and text them. Then its probably on their end. Stay safe.