topic Re: Speak with a moderator in Get Support

Speak with a moderator

Whabets — Wed, 05 Jan 2022 17:46:53 GMT

I was asked to notify. Moderator once my former provider unblocked my cell and number so it could be ported to my new Public account.

please advise next steps.

Re: Speak with a moderator

Dunkman — Thu, 13 Aug 2020 15:52:12 GMT

@Whabets

To contact moderator, click on question mark on right lower corner of website. Type: port request. Follow prompts to submit ticket for moderator help. Expect some delay in response. Usually a few hours. Can be shorter and longer depending on staffing and demand.

Re: Speak with a moderator

iliketotalk — Thu, 13 Aug 2020 17:21:01 GMT

@Whabets wrote:
I was asked to notify. Moderator once my former provider unblocked my cell and number so it could be ported to my new Public account.
please advise next steps.

@Whabets hello try contacting a moderator you can do so by clicking the question mark at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention your issue, you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner

Re: Speak with a moderator

Triguy — Thu, 13 Aug 2020 16:09:46 GMT

To complete your port-in request, please open our chatbot via this link and type in “port request” to be put in touch with a Moderator.