topic Re: monthly payments in Get Support

Re: monthly payments

freelaad — Wed, 05 Jan 2022 17:46:43 GMT

I have referred 3 friends but last month did not receive my 3$ off. I was just wondering what the best way is to get my money reimbursed to my account.

Re: monthly payments

gpixel — Thu, 13 Aug 2020 12:46:27 GMT

@freelaad can you check your self serve and see if you have $3 referral rewards under your "overview" section

did you receive the referral text from pm?

"Cha-Ching you've just referred a friend"

Re: monthly payments

freelaad — Thu, 13 Aug 2020 12:51:01 GMT

It shows i have 3 friend referrals i had received the lower payment the previous month but not this one

Re: monthly payments

gblackma — Thu, 13 Aug 2020 13:07:44 GMT

@freelaad the referral reward should be automatically applied on your cycle payment date. If you see less than $3 in the overview section. You can check the last 4 digits here to determine which is missing. Stay safe.

Re: monthly payments

gblackma — Thu, 13 Aug 2020 13:08:23 GMT

@freelaad Did you get any of your rewards? Ie autopay etc.

Re: monthly payments

gpixel — Thu, 13 Aug 2020 13:03:48 GMT

@freelaad contact customer support mods here

type "missing rewards"

(use the chat bubble options, then click "submit a ticket, click me" option)
https://publicmobile.ca.ada.support/chat/

make sure to check your inbox(top right corner envelope icon) periodically, for a response

Re: monthly payments

BEER — Thu, 13 Aug 2020 16:13:09 GMT

@freelaad wrote:
I have referred 3 friends but last month did not receive my 3$ off. I was just wondering what the best way is to get my money reimbursed to my account.

I have referred several persons but because they didn't enter my code I'm out of luck. Possibly the friends you referred neglected to enter your code.