topic Re: Will Rewards move over ? in Get Support

Will Rewards move over ?

GusP — Wed, 05 Jan 2022 17:43:56 GMT

I am currently on the 25$ plan and I am planning to switch to the 30$ one. Right now with all my rewards on the 25$ plan I pay 18$ a month. Now with those 7$ of rewards, if I switch on next renewal will my 7$ of rewards be applied or will I pay 30$ full price for the first month then get the rewards.

Re: Will Rewards move over ?

computergeek541 — Sat, 08 Aug 2020 14:13:19 GMT

@GusP

Your rewards will not change after a plan change. You will also still get your rewards for the renewal.

Re: Will Rewards move over ?

gblackma — Sat, 08 Aug 2020 14:16:14 GMT

@GusP the rewards will move over. You should only have to pay $23. Take a snapshot of the terms of the new $30 plan within the self service account. As there seems to be some confusion between the actual plan and the announced one. Also choose change at next renewal date. Here's an article on switching plans.

https://www.publicmobile.ca/en/on/get-help/articles/change-your-plan . Stay safe.

Re: Will Rewards move over ?

GusP — Sat, 08 Aug 2020 14:23:29 GMT

Sweet! Thanks guys.