topic number change in Get Support

number change

scott63 — Wed, 05 Jan 2022 17:43:38 GMT

why did my phone number change today? Without my permission.

computergeek541 — Fri, 07 Aug 2020 17:53:11 GMT

@scott63 wrote:
why did my phone number change today? Without my permission.

By chance, did you previosuly ask for a phone number to be ported in but that request failed?

Either way, this is something that moderators need to deal with. Please open a ticket by going to: https://publicmobile.ca.ada.support/chat

JoyLuck — Fri, 07 Aug 2020 17:53:17 GMT

@scott63 wrote:
why did my phone number change today? Without my permission.

Have a moderator look into this for you.

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.