topic Auto pay in Get Support

Auto pay

ingo1980 — Wed, 05 Jan 2022 17:42:44 GMT

Hi there i always had auto pay But i switched bank and it didnt came out automaticly . So what do i do now ??

Re: Auto pay

popping — Wed, 05 Aug 2020 21:09:20 GMT

@ingo1980 wrote:
Hi there i always had auto pay But i switched bank and it didnt came out automaticly . So what do i do now ??

Go to payment tab after login to your self-server account and click on the Manage my card link at the bottom left of the payment screen to remove your old card info and add the new card info.

Re: Auto pay

gblackma — Wed, 05 Aug 2020 21:23:48 GMT

@ingo1980 you would need to switch your bank(once it's Visa or MasterCard debit) or credit card within your self service account. Log into your self service account and go to either of these 2 places.

Click on the link to manage your credit card. Delete the current information and add the new one. Make sure that you tick the box to enable autopay. Stay safe.

Re: Auto pay

RossN — Wed, 05 Aug 2020 21:19:01 GMT

@ingo1980 wrote:
Hi there i always had auto pay But i switched bank and it didnt came out automaticly . So what do i do now ??

@ingo1980 hi after changing your cc as suggested make a manual payment by dialing *611 or in your self serve account