topic How to ensure a seamless porting out? in Get Support

How to ensure a seamless porting out?

Alexo — Wed, 05 Jan 2022 17:42:43 GMT

It's been a good ride but it is time for me to leave PM.

My 3-months billing cycle renews on August 9th. I have removed the autopay.

I will be getting a new SIM from Zoomer on the 7th (most likely).

I gave Zoomer my PM account number

How do I ensure that the porting is not blocked on the PM side?

Thank you!

(Edited)

Re: How to ensure a seamless porting out?

shep22 — Wed, 05 Aug 2020 20:30:33 GMT

@Alexo wrote:
It's been a good ride but it is time for me to leave PM.

My 3-months billing cycle renews on August 9th.
I will be getting a new SIM from Zoomer on the 7th (most likely).
I gave Zoomer my PM account number
How do I ensure a seamless porting before I get billed for another 3 months?

Thank you!

@Alexo ask zoomer it is in there hands now just make sure your public account is still active for porting your number also remove credit card if on autopay

Re: How to ensure a seamless porting out?

Alexo — Wed, 05 Aug 2020 20:32:48 GMT

I wanted to make sure that nothing is blocked on the PM side.

Re: How to ensure a seamless porting out?

RossN — Wed, 05 Aug 2020 20:32:54 GMT

@Alexo happy travels hope it works out for you😁

@Alexo wrote:
It's been a good ride but it is time for me to leave PM.

My 3-months billing cycle renews on August 9th.
I will be getting a new SIM from Zoomer on the 7th (most likely).
I gave Zoomer my PM account number
How do I ensure a seamless porting before I get billed for another 3 months?

Thank you!

Re: How to ensure a seamless porting out?

gblackma — Wed, 05 Aug 2020 20:41:35 GMT

@Alexo PM doesn't block ports. All they require is an active account to port out. And to port from PM you need

1. Number to port

2. Name on accounts.

3. One of imei number, account number or pin.

Sorry to see you go. Stay safe.

Re: How to ensure a seamless porting out?

dude65 — Wed, 05 Aug 2020 21:20:27 GMT

Sorry to see you go @Alexo. Hope that the other company serves you better, but if not, your alway welcome to come back.