topic Re: Cell service in Get Support

Cell service

Diddledon — Wed, 05 Jan 2022 17:41:52 GMT

I had cell service, never had any issues u til yesterday, but now I cannot get any cell service, can anyone help me?

Staliger — Tue, 04 Aug 2020 21:37:24 GMT

@Diddledon Check your self-service account. Is is Active or not? Perhaps, Autopay failed, and you need to do a manual payment now.

gpixel — Tue, 04 Aug 2020 21:41:47 GMT

@Diddledon hi try removing your sim and reinstalling it and restart your phone

gblackma — Tue, 04 Aug 2020 21:45:46 GMT

@Diddledon what's the message that you are getting when you log into your self service account or dial 611 from your phone? Thanks.Stay safe.

hairbag1 — Tue, 04 Aug 2020 21:54:46 GMT

@Diddledon wrote:
I had cell service, never had any issues u til yesterday, but now I cannot get any cell service, can anyone help me?

Are you on a plan with limited calling and you've reached the limit for this month ? Can you only recieve calls ? Is text function still working ?

More info would help.