topic Re: Phone Calls in Get Support

Phone Calls

Dtack — Wed, 05 Jan 2022 17:41:27 GMT

I just tried to make a phone call and eventually I got "Public Mobile here you don't have a plan with calling ....", but I have the $25 plan with Canada Wide. Any suggestions what would do this and how to correct?

Re: Phone Calls

Triguy — Tue, 04 Aug 2020 19:00:46 GMT

Try dialing 1 infront of the area code. Also reboot your phone.

Re: Phone Calls

gblackma — Tue, 04 Aug 2020 19:00:59 GMT

@Dtack restart your phone, wait 30 seconds and restart it. Then try the call again. Stay safe

Re: Phone Calls

Dtack — Tue, 04 Aug 2020 19:11:19 GMT

Thanks - that worked! Do you know what might have caused this type of glitch...is it a phone thing or a PM thing?

Re: Phone Calls

hairbag1 — Tue, 04 Aug 2020 19:16:11 GMT

Like the Man said..."it is what it is".

You might OCCASIONALLY experience this type of glitch with PM. I restart my cell phone once every so often and have reduced problems with calling to minimum.

It can't hurt, right.

Re: Phone Calls

computergeek541 — Tue, 04 Aug 2020 19:19:03 GMT

@Dtack wrote:
Thanks - that worked! Do you know what might have caused this type of glitch...is it a phone thing or a PM thing?

It's a Public Mobile thing. Even if it was a long distance call (within Canada), the call still should have went through without the 1.