topic Re: usage history in Get Support

usage history

HALIMACS — Wed, 05 Jan 2022 17:37:50 GMT

Is there a way for me to search ONLY web (data) activity on usage through my online account? I've tried sorting column headers but that doesn't seem to help.

Re: usage history

ShawnC13 — Fri, 21 Aug 2020 16:40:40 GMT

@HALIMACS wrote:
Is there a way for me to search ONLY web (data) activity on usage through my online account? I've tried sorting column headers but that doesn't seem to help.

I haven't found a way, I think you are just going to have to go through all of your usage and take out the information you want.

Re: usage history

Triguy — Fri, 21 Aug 2020 16:42:30 GMT

I don't think it is possible due usage being based on date rather than type.

Re: usage history

dabr — Fri, 21 Aug 2020 19:02:51 GMT

@HALIMACS wrote:
Is there a way for me to search ONLY web (data) activity on usage through my online account? I've tried sorting column headers but that doesn't seem to help.

@HALIMACS Yes I believe you can if you click on the sub headings, ie: call type, originating#, data usage. Click My Usage under Change my Plan option of the overview page.

Edit: then click data usage and it sorts all your recent data usage.

Second edit to correct the sub headings names.

Re: usage history

esjliv — Fri, 21 Aug 2020 18:13:54 GMT

@HALIMACS wrote:
Is there a way for me to search ONLY web (data) activity on usage through my online account? I've tried sorting column headers but that doesn't seem to help.

Hello @HALIMACS ,

I would suggest picking the date range you are looking for below:

then sort the "Date/Time" column by A-Z or Z-A, this sorting does work it just looks off because it has the format of DD/MM/YYYY.

Then you can click the "Data Usage" column to group it. You will have to copy and paste into excel to see totals.

It is not the most user friendly method, I KNOW, but it may get you what you are looking for.

Good Luck!

Re: usage history

HALIMACS — Fri, 21 Aug 2020 18:58:28 GMT

Maybe I'll get someone I know to help me with this spreadsheet - she's the Queen of spreadsheets. 🤫