topic Re: Pick date for Auto Payment? in Get Support

Pick date for Auto Payment?

agnivohneb — Wed, 05 Jan 2022 17:37:39 GMT

I just activated my account (pending a number port) and was wondering if it is possible to change the date the Auto Payment happens? It is showing me on the dashboard that the next auto payment will happen on 30 Aug. I want to know if I can change it to the 1st of each month or the 15th? This is only because I get paid on the 15th and last day of the month. With Aug being 31 days long, the payment will come out 1 day before I get paid.

Re: Pick date for Auto Payment?

Dunkman — Sat, 01 Aug 2020 00:39:26 GMT

@agnivohneb

Unfortunately, you can't pick the date for autopay. The billing cycle is every 30 days, so the payment date will change a bit every month.

Re: Pick date for Auto Payment?

ShawnC13 — Sat, 01 Aug 2020 00:40:05 GMT

@agnivohneb , no you can't choose your auto-pay dates. It wouldn't work anyway as PM is on a 30 plan not monthly so the payment date changes most months. What you can do is add funds to your account at anytime. So you can add your full bill amount on Aug 15 for your next renewal. Make sure to register a credit card for auto-pay as that is the easiest rewards to get!!

Re: Pick date for Auto Payment?

gblackma — Sat, 01 Aug 2020 00:51:08 GMT

@agnivohneb just be aware that because of the 30 day cycle its possible to have 2 payments due in one month. Pay attention to your 611 3 day payment reminder text messages. Welcome to the community. Stay safe

Re: Pick date for Auto Payment?

computergeek541 — Sat, 01 Aug 2020 01:07:28 GMT

@agnivohneb wrote:
I just activated my account (pending a number port) and was wondering if it is possible to change the date the Auto Payment happens? It is showing me on the dashboard that the next auto payment will happen on 30 Aug. I want to know if I can change it to the 1st of each month or the 15th? This is only because I get paid on the 15th and last day of the month. With Aug being 31 days long, the payment will come out 1 day before I get paid.

Carriers that lose you choose a date are not running the same type of system as Public Mobile. They let you set a date independent of your billing date (which, as mentioned, changes on some months at Public), but do so at a set amount regardeless of your prepaid plan price or prepaid account balance. At many of these carriers, it's also possible for the balance to get accidently used up from the time of top up and the billing/renewal date.

Re: Pick date for Auto Payment?

dude65 — Mon, 03 Aug 2020 16:13:29 GMT

No, its based on when you activate your sim. and the cycle is 30 days.