topic Re: Mozilla browser has issues with Public Mobile Community? in Get Support

Mozilla browser has issues with Public Mobile Community?

throwinbombs — Wed, 05 Jan 2022 17:37:18 GMT

Hi all,

I have been logging into the community with web browser Mozilla Firefox.

It always freezes up my entire window and to shut it down is very difficult.

I was wondering if anyone else has this problem with Mozilla Firefox?

I am using Microsoft Edge for this message. Using Edge I have no problems.

Thanks in advance for any Mozilla advice or I may just have to switch to Edge for this community.

Andy

Re: Mozilla browser has issues with Public Mobile Community?

hairbag1 — Thu, 20 Aug 2020 20:06:27 GMT

@throwinbombs wrote:
Hi all,

I have been logging into the community with web browser Mozilla Firefox.
It always freezes up my entire window and to shut it down is very difficult.
I was wondering if anyone else has this problem with Mozilla Firefox?
I am using Microsoft Edge for this message. Using Edge I have no problems.

Thanks in advance for any Mozilla advice or I may just have to switch to Edge for this community.

Andy

Andy; I've used Firefox exclusively and had no problem...so far. The website can be slow-ish...but never the kind of symptom you've described.

Re: Mozilla browser has issues with Public Mobile Community?

dabr — Thu, 20 Aug 2020 20:14:21 GMT

@throwinbombs I also use FF browser all the time and don't experience any particular issue. Do you have the most up to date version of Firefox. Maybe you need to update?

Re: Mozilla browser has issues with Public Mobile Community?

gpixel — Thu, 20 Aug 2020 20:16:45 GMT

@throwinbombs try restarting your computer. do you have a lot of extensions installed on Firefox? try and update Firefox and all your extensions.

are you able to provide any information on the computer you're using? processor, ram, windows version etc

Re: Mozilla browser has issues with Public Mobile Community?

Arpad — Thu, 20 Aug 2020 23:04:28 GMT

same issue here, im using i7-9700K, GTX1080, 64GB RAM.

looks like firefox has this kind of issues on multi website sometimes, not just on PM. maybe use chrome for better experience.

Re: Mozilla browser has issues with Public Mobile Community?

gpixel — Thu, 20 Aug 2020 23:21:29 GMT

@Arpad beast! do you overclock your 9700k and 1080?

what happens when you use private mode for firefox?

Re: Mozilla browser has issues with Public Mobile Community?

Arpad — Thu, 20 Aug 2020 23:22:49 GMT

@gpixelthanks

Just tested in private mode, the issue is still exists

Re: Mozilla browser has issues with Public Mobile Community?

darlicious — Sun, 23 Aug 2020 06:09:19 GMT

@Arpad

I find Mozilla crashes once a week I just shut everything down do a hard reset and start all over again.

Re: Mozilla browser has issues with Public Mobile Community?

CFPartDeux — Sun, 23 Aug 2020 06:58:38 GMT

@gpixel wrote:
@throwinbombs try restarting your computer. do you have a lot of extensions installed on Firefox? try and update Firefox and all your extensions.

are you able to provide any information on the computer you're using? processor, ram, windows version etc

I've had no such issues with FireFox, and I use it all the time, but then I also have no extensions installed either, so it wouldn't surprise me if an extension was causing the issue.

Re: Mozilla browser has issues with Public Mobile Community?

will13am — Sun, 23 Aug 2020 15:02:17 GMT

I have issues with mozilla based browsers. On the phone, I use firefox and on the PC I use seamonkey.