topic Re: Network in Get Support

Re: Network

nanaserwahbonsu — Wed, 05 Jan 2022 17:36:47 GMT

My network has an exclamation mark beside it. I've loaded but still not working

Re: Network

nanaserwahbonsu — Thu, 30 Jul 2020 18:18:30 GMT

I need help pls

Re: Network

computergeek541 — Thu, 30 Jul 2020 18:25:32 GMT

@nanaserwahbonsu wrote:
My network has an exclamation mark beside it. I've loaded but still not working

I've seen this before after running out of data. Are voice and text working?

Re: Network

gblackma — Thu, 30 Jul 2020 18:27:17 GMT

@nanaserwahbonsu Log into your self service account and check if your service is active and if you have any data remaining. Stay safe.

Re: Network

geopublic — Thu, 30 Jul 2020 19:15:09 GMT

@nanaserwahbonsu wrote:
My network has an exclamation mark beside it. I've loaded but still not working

@nanaserwahbonsu Check your APN settings because sometimes they can get reset by an update on your device. Also make sure your preferred network is set to Auto.