topic Re: my phone bill in Get Support

my phone bill

slikky06 — Wed, 05 Jan 2022 17:36:37 GMT

I will like to know how to get my phone bill, appreciate any guide. thanks

Re: my phone bill

kselmak — Thu, 20 Aug 2020 01:57:03 GMT

They're is no bill as it's prepaid

You can get confirmation that you paid for service, you will need to contact mods and let them know for which period

It takes about 30 days, you will receive a pdf file, it should be accompanied by cc bill or voucher receipt if you need it for tax purposes

https://publicmobile.ca.ada.support/chat/

Re: my phone bill

esjliv — Thu, 20 Aug 2020 01:57:00 GMT

@slikky06 ,

If you mean a statement, sorry, but no statements are given.

You will have to contact the moderators for an "official "statement of your usage.

Contact the Moderator_Team via private message using this link.

But you can view our usage by date in you self serve account, if that is helpful.

Chose the date period or range. This is not that user friendly, but it does provide the usage.

Re: my phone bill

slikky06 — Tue, 25 Aug 2020 22:17:40 GMT

Thanks, Contacted the moderator

Re: my phone bill

Joelkim — Wed, 26 Aug 2020 06:36:50 GMT

There is no such a bill on prepaid plans, and they're just asking you enter your card information for next renewal. However, you can see the history that you've paid by your card on the menu.

Re: my phone bill

computergeek541 — Thu, 27 Aug 2020 03:29:00 GMT

@Joelkim wrote:
There is no such a bill on prepaid plans, and they're just asking you enter your card information for next renewal. However, you can see the history that you've paid by your card on the menu.

I believe that it's a receipt that was being asked for, and this is something that the moderators can provided customers.