topic Admin- locked out in Get Support

Admin- locked out

Darkana420 — Wed, 05 Jan 2022 17:36:26 GMT

I locked myself out of my account help

Re: Admin- locked out

computergeek541 — Wed, 19 Aug 2020 21:47:54 GMT

You'll have to wait about an hour or if that doesn't work, you need to submit a ticket at https://publicmobile.ca.ada.support/chat

Re: Admin- locked out

iliketotalk — Wed, 19 Aug 2020 21:49:07 GMT

@Darkana420 wrote:
I locked myself out of my account help

@Darkana420 hi if you can't get in and tried password reset try contacting a moderator you can do so by clicking the question mark at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention your issue, you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner

Re: Admin- locked out

Staliger — Wed, 19 Aug 2020 22:25:17 GMT

@Darkana420 Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.

Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.