topic Incorrect address in Get Support

Incorrect address

Onceupon — Wed, 05 Jan 2022 17:36:10 GMT

When I placed my order for a SIM card I made a typo so the street number is wrong. Please tell me how to correct this.

Re: Incorrect address

shep22 — Wed, 19 Aug 2020 16:34:26 GMT

@Onceupon wrote:
When I placed my order for a SIM card I made a typo so the street number is wrong. Please tell me how to correct this.

@Onceupon contact the moderators ask Simon the robot here to speak to a human this will help to generate a ticket mention ordered sim address wrong check envelope top right for a response they usually reply between 2-48 hours

Re: Incorrect address

Dtack — Wed, 19 Aug 2020 16:34:17 GMT

If you ordered through Public Mobile, I would contact a Moderator, in the Question mark at the bottom of the page and ask them if they would be able to send another one to the correct address. Not sure if that will work for you, but it might be worth trying. Otherwise they are on sale at Canadian Cell Supplies for $2.99. Hope you get one soon as PM is the greatest!

Re: Incorrect address

Onceupon — Wed, 19 Aug 2020 16:34:24 GMT

Thank you

Re: Incorrect address

Triguy — Wed, 19 Aug 2020 16:35:58 GMT

You would need to submit a ticket to a moderator by clicking on the question mark on the bottom right corner.

Re: Incorrect address

hairbag1 — Wed, 19 Aug 2020 16:41:27 GMT

@Onceupon wrote:
When I placed my order for a SIM card I made a typo so the street number is wrong. Please tell me how to correct this.

https://canadiancellsupplies.com/

This company has Public Mobile sim cards for under $3...with free delivery. If you're in the GTA, you can even go pick it up.

When the sim that you previously bought does show up....save it and give it as a gift to family or friend and you can get the Refer a Friend Reward.

Re: Incorrect address

computergeek541 — Wed, 19 Aug 2020 21:35:26 GMT

@Onceupon

When it comes to advice about using SIMon to open a ticket, I do not believe that will work because of the fact that you are not yet customer. If that's the case, you'll need to send a private by going to: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437