topic Re: number in Get Support

number

AndrewM1 — Wed, 05 Jan 2022 17:31:51 GMT

I am trying to activate my SIM card when I get to the part where I should be able to select a new phone number the site doesn't let me choose one. Has anyone else had this problem?

Re: number

Danchvn — Fri, 14 Aug 2020 18:20:00 GMT

@AndrewM1 Using incognito mode in your browser may work. I understand that does solve some issues with the activation process.

Re: number

geopublic — Fri, 14 Aug 2020 18:22:07 GMT

@AndrewM1 wrote:
I am trying to activate my SIM card when I get to the part where I should be able to select a new phone number the site doesn't let me choose one. Has anyone else had this problem?

@AndrewM1 The activation website can be finicky at times. Best to wait 50 minutes, clear your cache or maybe change browsers make sure you have JavaScript enabled and sometimes selecting incognito mode helps.

Re: number

will13am — Fri, 14 Aug 2020 18:22:31 GMT

@AndrewM1 , the activation portal is known to be finicky at times. Please clear browser cache and try again or use a different browser.

Re: number

shep22 — Fri, 14 Aug 2020 18:27:29 GMT

@AndrewM1 wrote:
I am trying to activate my SIM card when I get to the part where I should be able to select a new phone number the site doesn't let me choose one. Has anyone else had this problem?

@AndrewM1 hi you can try the live chat for activations here https://www.publicmobile.ca/en/bc/plans