topic Re: Credit Card Switch in Get Support

Credit Card Switch

emmak2002 — Wed, 05 Jan 2022 17:31:10 GMT

Hello,

I have recently gotten a new credit card and I want to switch it over to pay from my new one. How do I change this?

Emma

Re: Credit Card Switch

Anonymous — Tue, 21 Jul 2020 03:05:45 GMT

@emmak2002- Simply log into your self serve portal, then click on Payment, then manage my card (near the bottom). Follow the prompts. It's a good idea to either clear you browser's cache, or use your browser in incognito/privacy mode.

Re: Credit Card Switch

Jb456 — Tue, 21 Jul 2020 03:07:14 GMT

@emmak2002 to go with @Anonymous post. Here is a picture.

Re: Credit Card Switch

popping — Tue, 21 Jul 2020 03:11:16 GMT

@emmak2002

Make sure the credit card address matches what is on your statement.
1. If you live in multi-unit building, don't use the unit # or apt#. Just use the building number.
2. If the postal code on your statement has a space in the middle, left the last digit out. PM check the first 6 characters of the postal code only including the middle space.

Re: Credit Card Switch

rhbcc — Tue, 21 Jul 2020 05:25:52 GMT

had the same dilemma yesterday so I asked Simon as the the manage your card link in the bottom under manage payments is very easy to miss.