topic Re: Payment date change in Get Support

Payment date change

CellphoneuserPM — Wed, 05 Jan 2022 17:29:37 GMT

My payment date has changed and I have not made any account system changes. Can anyone tell me why a change to the payment date should change?

Re: Payment date change

Danchvn — Sat, 18 Jul 2020 21:54:16 GMT

What date should it have been and how much did it change? Remember that Public Mobile plans are 30 day plans and will not end on the same date each month.

Re: Payment date change

Staliger — Sat, 18 Jul 2020 21:55:00 GMT

@CellphoneuserPM It supposed to change, because the cycle is 30 days, not 1 month.

Re: Payment date change

hairbag1 — Sat, 18 Jul 2020 21:55:21 GMT

@CellphoneuserPM wrote:
My payment date has changed and I have not made any account system changes. Can anyone tell me why a change to the payment date should change?

The current PM plans are run on 30 day periods....your renewal date will float according to that.

Re: Payment date change

cabello — Sat, 18 Jul 2020 21:56:54 GMT

@CellphoneuserPM

The date of the payment date is variable because most (i think all but idk) of Public mobile plans are on a 30-day cycle. This means that if you started your plan on the 15th of July, your payment date would be the 14th of august, because that is 30 days later.

Re: Payment date change

belugas00 — Mon, 07 Feb 2022 00:59:21 GMT

Then maybe they should not have auto payments on same date, and then send email that account is suspended, and you are wondering why!!!