topic Re: Purchase data in Get Support

Purchase data

sophie53 — Wed, 05 Jan 2022 17:27:47 GMT

I’ve purchased an add on of data, but I’m not getting any internet. Am I doing something wrong?

RossN — Mon, 10 Aug 2020 01:03:56 GMT

Hi buying an add on is a two step process first you put the money in your account and then go back in and purchase it

JoyLuck — Mon, 10 Aug 2020 01:08:05 GMT

Here is a HDI on purchasing an add on.

gblackma — Mon, 10 Aug 2020 01:10:05 GMT

@sophie53 since you added the funds now buy the add on.

Dunkman — Mon, 10 Aug 2020 01:27:36 GMT

If above suggestions don't work,

maybe try rebooting your phone

network reset.

make sure that your account status is active/not suspended