topic Porting a Number in Get Support

Porting a Number

nicholiw — Wed, 05 Jan 2022 17:27:26 GMT

I need to change my Public phone number to the number I currently have with Koodo - I'm told that I need to "port" my number. Can someone help?

Re: Porting a Number

RossN — Wed, 15 Jul 2020 18:38:50 GMT

@nicholiw wrote:
I need to change my Public phone number to the number I currently have with Koodo - I'm told that I need to "port" my number. Can someone help?

@nicholiw contact a moderator click on the ? Bottom right hand corner Ask Simon to speak to a human this will help create a ticket to speak to a moderator mention port request check the envelope top right corner for a reply response time is 2 to 48 hours

Re: Porting a Number

Jb456 — Wed, 15 Jul 2020 18:39:16 GMT

To complete your port-in request, please open our chatbot via this link and type in “port request” to be put in touch with a Moderator.

Re: Porting a Number

Triguy — Wed, 15 Jul 2020 18:40:10 GMT

As a new customer, we recommend porting a number at activation with the exception of Koodo Prepaid customers.

We have made some system enhancements to improve the success rate of this activity. So long as the correct information is entered, this process should be seamless

All other customers: To complete your port-in request, please open our chatbot via this link and type in “port request” to be put in touch with a Moderator.