topic Re: Loyalty rewards in Get Support

Loyalty rewards

Spinner — Wed, 05 Jan 2022 17:27:13 GMT

I have been an active member for more than 2 years , i thought that pm gives 1 Extra dollar per year For being with pm or am i wrong

Re: Loyalty rewards

Anonymous — Wed, 15 Jul 2020 13:08:39 GMT

@Spinner wrote:
I have been an active member for more than 2 years , i thought that pm gives 1 Extra dollar per year For being with pm or am i wrong

You should be getting a dollar per term after 1 year. $2 after 2 years. It should show on the renewal after your 365 days.

Re: Loyalty rewards

computergeek541 — Wed, 15 Jul 2020 13:09:27 GMT

@Spinner wrote:
I have been an active member for more than 2 years , i thought that pm gives 1 Extra dollar per year For being with pm or am i wrong

Yes, that is true, up to maximum loyalty discount of up to $5. There are no rewards if you are still on an old 10-day plan.

Re: Loyalty rewards

Dunkman — Wed, 15 Jul 2020 13:08:50 GMT

@Spinner

You are correct. You should get one dollar for each year with Public mobile up to $5 per month maximum for 5 years with PM.

If you are missing loyalty rewards, you will need to contact moderator. First, check your self service account first. Should be showing up in your overview page, under My rewards.

Re: Loyalty rewards

RossN — Wed, 15 Jul 2020 15:43:10 GMT

@Spinner wrote:
I have been an active member for more than 2 years , i thought that pm gives 1 Extra dollar per year For being with pm or am i wrong

@Spinner hi yes they do, they will show up in the my rewards section in your self serve account

Re: Loyalty rewards

Triguy — Wed, 15 Jul 2020 13:12:57 GMT

You should be receiving a $1 award on your next renewal date after 12 months.

https://www.publicmobile.ca/en/bc/get-help/articles/the-loyalty-reward

Contact a moderator by clicking on the question mark on the bottom right corner of the question mark.

Re: Loyalty rewards

Spinner — Wed, 15 Jul 2020 13:49:07 GMT

I need to know where to look for the date that i have joined , dont know where

Re: Loyalty rewards

Triguy — Wed, 15 Jul 2020 13:50:37 GMT

Check your email. You should have received a confirmation email when you setup your account.

Re: Loyalty rewards

Spinner — Wed, 15 Jul 2020 13:51:20 GMT

I have tried the moderator but it will not let me send the ticket

Re: Loyalty rewards

computergeek541 — Wed, 15 Jul 2020 23:06:46 GMT

@Spinner wrote:
I need to know where to look for the date that i have joined , dont know where

Your join date is not directly indicated anywhere. You can look for your post-activation e-mail message. However, loyalty rewards do not get awarded on that exact date.

Re: Loyalty rewards

Triguy — Wed, 15 Jul 2020 13:56:45 GMT

You can send them a private message.

Here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437