topic Re: Use SIM card for a while before transferring my old Telus numeber in Get Support

Use SIM card for a while before transferring my old Telus number

patc — Wed, 05 Jan 2022 17:27:06 GMT

Hi,

I currently have a phone on Telus.

I just bought a Public Mobile SIM card. I would like to try the PM service without transferring my current Telus phone number. I would choose a new phone number when I activate the card, then use the service for a few days, then if I'm satisfied with the service, I would transfer my current Telus number.

Is this something I can do?

Thanks.

Re: Use SIM card for a while before transferring my old Telus numeber

shep22 — Sun, 09 Aug 2020 01:53:05 GMT

@patc

@patc wrote:
Hi,

I currently have a phone on Telus.
I just bought a Public Mobile SIM card. I would like to try the PM service without transferring my current Telus phone number. I would choose a new phone number when I activate the card, then use the service for a few days, then if I'm satisfied with the service, I would transfer my current Telus number.

Is this something I can do?

Thanks.

@patc hi yes that is no problem to do when you are ready to transfer contact the moderators ask Simon the robot here to speak to a human this will help to generate a ticket mention port request check envelope top right for a response they usually reply between 2-48 hours

Re: Use SIM card for a while before transferring my old Telus numeber

dabr — Sun, 09 Aug 2020 01:54:45 GMT

@patc wrote:
Hi,

I currently have a phone on Telus.
I just bought a Public Mobile SIM card. I would like to try the PM service without transferring my current Telus phone number. I would choose a new phone number when I activate the card, then use the service for a few days, then if I'm satisfied with the service, I would transfer my current Telus number.

Is this something I can do?

Thanks.

@patc Yes you can definitely do that but once you have decided to port in your number from Telus, you will need to submit a ticket to moderators via SIMon ? mark bottom right of your screen and type in "Port Request". Moderators will facilitate the porting for you. Welcome to PM 😊

Re: Use SIM card for a while before transferring my old Telus numeber

patc — Sun, 09 Aug 2020 02:04:28 GMT

Great, thanks a lot @dabr and @shep22 !

Re: Use SIM card for a while before transferring my old Telus numeber

gblackma — Sun, 09 Aug 2020 02:04:50 GMT

@patc just keep your Telus account active to port. The port will close it once its completed. Stay safe.

Here's 4 articles on activation and porting and the Refer a friend reward if you need them:

1. What you require to activate https://www.publicmobile.ca/en/bc/get-help/articles/what-you-need-to-activate
2.How to activate https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up
3.How to port https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number
4. Refer a friend https://www.publicmobile.ca/en/on/get-help/articles/the-refer-a-friend-reward

Re: Use SIM card for a while before transferring my old Telus numeber

patc — Sun, 09 Aug 2020 02:10:05 GMT

Thank you for these!

Re: Use SIM card for a while before transferring my old Telus numeber

kselmak — Sun, 09 Aug 2020 02:31:31 GMT

@patc

That is actually the best way to do it, unless you are under pressure to transfer your number today.

It's also much easier to troubleshoot if any issues popup without having also port (and lack of incoming calls and possibly texts during the port) to deal with. You get to try it without losing anything tied to your old service, much much less headache if you change your mind too.

I always advise it to everyone

Welcome to Publicmobile

Re: Use SIM card for a while before transferring my old Telus numeber

dude65 — Sun, 09 Aug 2020 03:43:40 GMT

I have to say that @kselmak said it very well....and thats what i advise people to do.

Re: Use SIM card for a while before transferring my old Telus number

geopublic — Sun, 09 Aug 2020 04:17:55 GMT

@patc Yes, in fact that is the best way to test the PM service for 30 days before porting your number from Telus.

Public and Telus share the same network and portng your number from Telus if you decide to switch is very easy to do.