topic Re: Try my number again in Get Support

Try my number again

katyhowden — Wed, 05 Jan 2022 17:23:59 GMT

How is this supposed to work if I have nobody to call and the only way I can post is to reply to something but delete the subject?
please try to activate my number again:

edited by computergeek541: phone number removed

Re: Try my number again

Anonymous — Wed, 05 Aug 2020 02:15:03 GMT

How is this supposed to work if I have nobody to call and the only way I can post is to reply to something but delete the subject?
please try to activate my number again: xxxx

Well...this being more of a hands on kinda place...can you login to your self-serve account?

If so, can you make a payment using either a payment card or a voucher?

Making a payment should reactivate your service.

Re: Try my number again

darlicious — Wed, 05 Aug 2020 02:04:25 GMT

@katyhowden

Putting your number out increases the chance of spam calls, porting fraud and personal security issues. Its slso against the terms of service. We can help you or direct you to the moderators for account issues. What problem are you having? Please edit out your phone number first.

Re: Try my number again

computergeek541 — Wed, 05 Aug 2020 02:15:04 GMT

@katyhowden wrote:
How is this supposed to work if I have nobody to call and the only way I can post is to reply to something but delete the subject?
please try to activate my number again:

If you already have a Public Mobile account, transfering in (porting) a phone number is done by going to https://publicmobile.ca.ada.support/chat and typing in "port request".

Re: Try my number again

darlicious — Wed, 05 Aug 2020 02:16:25 GMT

Done in by an edited post......cant be bothered to do it over......sigh.

Re: Try my number again

kselmak — Wed, 05 Aug 2020 02:27:31 GMT

@katyhowden

If you click on brows and then select the category that your issue can relate to, then on that category you will have option of posting your question, just click the green 'ask question' button.

We will be able to reply and help you troubleshoot yourself.

If we fail u can reach support by clicking the question mark and asking the bot to come a ticket (contact human)

You can also find the chat bot in help section.

If you can't find the ticket with him though can contact them directly https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Try my number again

darlicious — Wed, 05 Aug 2020 02:42:03 GMT

@kselmak

Thanks for posting my originally planned post!