topic Re: Moved, no service in Get Support

Moved, no service

Karen1973 — Wed, 05 Jan 2022 17:23:55 GMT

Hello, I moved from the Sunshine Coast in BC to Vancouver island in Shawnigan lake area. I don’t have any service here now. What do I need to do? Do I need to change my number? Is there service here ??? PleAse help

Re: Moved, no service

gblackma — Thu, 09 Jul 2020 16:32:57 GMT

@Karen1973 check your coverage https://www.publicmobile.ca/en/bc/coverage . And try restarting your phone, remove and reinsert the SIM, wait 5 minutes and restart it. Also, try switching your phone over to 3g. Stay safe.

Re: Moved, no service

hairbag1 — Thu, 09 Jul 2020 16:28:56 GMT

@Karen1973 wrote:
Hello, I moved from the Sunshine Coast in BC to Vancouver island in Shawnigan lake area. I don’t have any service here now. What do I need to do? Do I need to change my number? Is there service here ??? PleAse help

You should have service anywhere that Telus has service. Maybe restart your phone...see if that helps.

Ask some of the locals what cell service works best.

Re: Moved, no service

popping — Thu, 09 Jul 2020 16:52:59 GMT

@Karen1973

According the PM coverage map, Shawnigan Lake within the PM coverage.

Re: Moved, no service

jor123 — Fri, 10 Jul 2020 15:49:10 GMT

Should be service wherever Bell and Telus have it