topic Confirmation email? in Get Support

Confirmation email?

Westvanna — Wed, 05 Jan 2022 17:22:50 GMT

I ordered 2 SIM cards online but haven’t received a confirmation email...just the PayPal confirmation

Re: Confirmation email?

Staliger — Mon, 03 Aug 2020 16:28:01 GMT

@Westvanna Did you check your Spam folder? How much time it was since the order?

Re: Confirmation email?

esjliv — Mon, 03 Aug 2020 16:38:52 GMT

@Westvanna wrote:
I ordered 2 SIM cards online but haven’t received a confirmation email...just the PayPal confirmation

Hi @Westvanna,

If you ordered from PM website you should have received an email.

If no email came in (see @Staliger post first) then click the ? in lower right side of page to start process for moderator assistance. Type "Email SIM Order Confirmation Not Received"

Good luck!

Re: Confirmation email?

Westvanna — Mon, 03 Aug 2020 16:57:56 GMT

Thank you!!

Re: Confirmation email?

Westvanna — Mon, 03 Aug 2020 17:00:12 GMT

It’s not in my junk mail...I ordered on jul 28. But I just messaged the moderator.

Re: Confirmation email?

Luddite — Mon, 03 Aug 2020 19:28:29 GMT

@Westvanna Did you save/print final page from the order? It has your order number.

Check your paypal receipt; it may have the order number.