topic Re: Does it save if I send voucher photo on line? in Get Support

Does it save if I send voucher photo on line?

pmxqj — Wed, 05 Jan 2022 17:22:43 GMT

Does it save if I send voucher photo on line?

Re: Does it save if I send voucher photo on line?

kb_mv — Mon, 06 Jul 2020 16:43:11 GMT

@pmxqj I'm not sure I understand what you are asking. Where would you send a picture of your store bought voucher to?

Re: Does it save if I send voucher photo on line?

hairbag1 — Mon, 06 Jul 2020 16:44:08 GMT

@pmxqj wrote:
Does it save if I send voucher photo on line?

Try adding it to your account by dialing 611.

Re: Does it save if I send voucher photo on line?

gblackma — Mon, 06 Jul 2020 16:49:34 GMT

@pmxqj do not post your voucher here. If you are having problems adding it. Take a snapshot, and contact the moderstors and ask them to add it for you ( attach it to your private mesage using method 2). There are 2 ways to contact the Moderator Team:

Faster response- Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
Slower- Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

Once connected to Simon, you will be asked to log in again with your community user name and password. Please do, this allows you to continue and send your message.
- Check your private message sent box (click on the envelope top right of your screen) to make sure the message was sent.

- Keep an eye on the envelope top right of your screen. The mods answer will show up there. When it does, you will be asked to verify your self service account, with your password and login. Doing so allows the process to continue. Stay safe.

Re: Does it save if I send voucher photo on line?

kb_mv — Mon, 06 Jul 2020 16:48:46 GMT

@gblackma @hairbag1

You guys are way better at this than I am. I had no idea what they wanted to do.

Re: Does it save if I send voucher photo on line?

popping — Mon, 06 Jul 2020 17:27:38 GMT

@pmxqj wrote:
Does it save if I send voucher photo on line?

Email or MMS are not safe to send sensitive info. But lots of people are doing it.

Are you buying a PM topup voucher for a friend and you are living in a low tax province?

You and your friend can use PM community private mail system to send voucher info between yourself.

Re: Does it save if I send voucher photo on line?

pmxqj — Mon, 06 Jul 2020 18:04:25 GMT

to SIMon?

Re: Does it save if I send voucher photo on line?

tabi159w — Mon, 06 Jul 2020 18:05:09 GMT

Are you looking to add a voucher to your account? Or are you looking to send one to a friend for them to use? If you're looking to add it to your account, you can't add it through photos. You have to either enter it in on self serve or call 611 and enter it in there. If you're looking to send one to a friend, I say it is probably fine, just do it at your own discretion.

Re: Does it save if I send voucher photo on line?

pmxqj — Mon, 06 Jul 2020 18:08:00 GMT

Thank you

Re: Does it save if I send voucher photo on line?

nickelante — Tue, 07 Jul 2020 14:29:06 GMT

Still can't figure out what you were asking, nor who was being thanked?

Now I see other question you posted. All is now clear.

Re: Does it save if I send voucher photo on line?

fujiyama — Tue, 07 Jul 2020 18:21:44 GMT

I'd say sending a photo or just the voucher pin to friends or family is safe 🙂

It's not 100% secure, but the risk of the voucher being "stolen" in between is (very) low. Just make sure the receiver knows when you're sending it, and that they use it ASAP and you should be fine.