topic Double Paid - Refund? in Get Support

Double Paid - Refund?

adrianalittle — Tue, 04 Jan 2022 18:24:21 GMT

Originally, I had wanted to change my plan and intended to do so when paying for my plan. However, when attempting to do so, I paid the amount for the plan that I wanted but was shown a $0 balance. I ended up paying the amount to renew my original plan, but would like to see the overpaid balance of $57 refunded if possible?

Re: Double Paid - Refund?

NDesai — Fri, 16 Dec 2016 22:02:37 GMT

Sorry to hear that.

Send private message to one of the mod with details and confirm that you got charged from your cc statement. Please give them a few days as they are busy with the backlog if you don't hear back before that.

Information about mods: http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/All-you-need-to-know-about-our-Community-Moderators/ta-p/76452

Re: Double Paid - Refund?

hnaroo — Tue, 11 Jul 2017 06:40:18 GMT

I just wanted a 1GD Data Add-on. When I had clicked purchase add-on, it put $60 on my account. I only needed $30 for 1gb data. Can I get my refund for the other $30? This is so confusing!