topic Re: Account to pay outstanding bill in Get Support

Account to pay outstanding bill

Kris3 — Wed, 05 Jan 2022 17:20:30 GMT

Can’t use my account to pay remaining bill

Re: Account to pay outstanding bill

Anonymous — Tue, 30 Jun 2020 05:46:58 GMT

@Kris3 wrote:
Can’t use my account to pay remaining bill

Not sure what this means.

What are you trying to do with what from where to where?

Re: Account to pay outstanding bill

SomeFriend — Tue, 30 Jun 2020 05:55:26 GMT

Can you expand on the issues you are having? Is your service not working? Is your self serve account not working? Is your credit card being declined?

Have you tried calling 611 from your Public Mobile cell phone and topping up there?

Re: Account to pay outstanding bill

popping — Tue, 30 Jun 2020 05:56:31 GMT

@Kris3 wrote:
Can’t use my account to pay remaining bill

We need more info from you.

Is your account suspended and you want to know how to pay your bill and restart your service?

You cannot use your autopay credit/debit card to pay your plan fee etc.

Re: Account to pay outstanding bill

gblackma — Tue, 30 Jun 2020 09:55:32 GMT

You can't pay for your account with your bank card @Kris3 . PM only accepts the following credit cards, that are issued by Canadian or American financial institutions and registered to a Canadian or American address:

Visa
MasterCard
American Express

They also accept Visa and MasterCard Debit cards. Additionally, you can pay for your plan with a Public Mobile Payment Voucher. To find a location that sells payment vouchers near you, click here. Welcome to the community. Stay safe.