topic Problem with SelfServe? in Get Support

Problem with SelfServe?

stonechucker — Tue, 04 Jan 2022 18:24:07 GMT

It's Tuesday at about 10:10 am EST. Been trying to login to Self Serve for last 15 minutes. Any know errors? I'm getting the following. I don't get to the login screen.

Server Error in '/' Application.

Runtime Error

Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.

Re: Problem with SelfServe?

ShawnC13 — Tue, 13 Dec 2016 15:13:53 GMT

I just checked and I am getting the same message as well so site must be down

Re: Problem with SelfServe?

Rockdaddy22 — Tue, 13 Dec 2016 15:16:36 GMT

I'm able to login no problem safari iOS 10.2

Re: Problem with SelfServe?

stonechucker — Tue, 13 Dec 2016 15:18:23 GMT

Just started working for me now. Thanks for checking guys 🙂

Re: Problem with SelfServe?

Wa — Tue, 13 Dec 2016 15:19:54 GMT

yes it is working now

Re: Problem with SelfServe?

ShawnC13 — Tue, 13 Dec 2016 15:20:00 GMT

I was able to login with mobile as well. Microsoft Edge Windows10 Mobile Fast Ring

Re: Problem with SelfServe?

yyzguy — Tue, 13 Dec 2016 18:12:14 GMT

The self-service site has been very slow - today in particular. Took about 3 minutes to show the "next page" of the usage details.

Re: Problem with SelfServe?

Ghaiso — Wed, 01 May 2019 17:34:05 GMT

Hi there

My number got disconnected even though I had AutoPay activated.

I am trying to create Self Serve account but it’s not recognizing my PublicMobile number.

Please help