topic Re: Changing from French to english in Get Support

Changing from French to english

Jimross — Wed, 05 Jan 2022 17:18:13 GMT

Emails plus my phone is in French and I need english

Re: Changing from French to english

esjliv — Tue, 28 Jul 2020 21:29:41 GMT

@Jimross wrote:
Emails plus my phone is in French and I need english

Try this:

https://www.wikihow.com/Change-the-Language-on-a-Cell-Phone

Do you mean from Public Mobile Community - actually, there is a setting to change this.

Under your Community Profile go to:

Re: Changing from French to english

gblackma — Tue, 28 Jul 2020 21:15:32 GMT

@Jimross for the phone you need to change the default language settings from French to English. The make and model of your phone will help is to tell you how to do it if needed.

For the emails, you have to contact the moderators and ask them to change the default language fpr correspondence from French to English for you. There are 2 ways to contact the Moderator Team:

Faster response- Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
Slower- Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

Once connected to Simon, you will be asked to log in again with your community user name and password. Please do, this allows you to continue and send your message.
- Check your private message sent box (click on the envelope top right of your screen) to make sure the message was sent.

- Keep an eye on the envelope top right of your screen. The mods answer will show up there. When it does, you will be asked to verify your self service account, with your password and login. Doing so allows the process to continue. Stay safe.

Welcome to PM .

Re: Changing from French to english

shep22 — Tue, 28 Jul 2020 21:13:11 GMT

@Jimross you will need a moderator for this use this private message link to contact the moderators directly https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Language

Jimross — Wed, 29 Jul 2020 02:14:43 GMT

My cell phone is in English but Public Mobile is in French I can’t set up voice mail or do anything because of the French

Re: Language

gpixel — Wed, 29 Jul 2020 02:19:37 GMT

@Jimross

Call your voicemail and press menu 4, 4, 5, and 1 to change your voicemail to English